September 7, 2012

Self-Help Site for Guild Wars 2 is up; Account Password Reset also Available

     Following the release of the technical support forums, the development team has recently opened the self-help section in their website. Here everyone would find a list of questions, answers and guides that tackle common problems regarding accessing the game. The site also includes a section for general announcements. Here are some highlights to the announcement for today:
  • The Trading Post is currently down for maintenance
  • Guild invites may only be received intermittently. Additionally, some players who were in guilds have been kicked and cannot be reinvited. We're investigating. 
     While problems regarding the trading post is nothing new at this point, people being kicked from guilds is a particularly new issue. Let's hope this gets resolved over the next few days.

     In other somewhat related news, everyone can now reset their password by following a link in the self-help site. This feature was previously disabled to prevent hackers from obtaining login information from leaked email addresses for various Guild Wars 2 fansites.

Source: Guild Wars 2 Support Site

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